ABC Legal Reviews
4.7 Rating 283 Reviews
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Mr & Mrs Schofield
I made an appointment with a gentleman named Stuart. He was professional and very helpful as he answered all my questions. My Legal Liaison Officer was a lady named Cheyne who kept in regular contact with me throughout the whole exit process. I also had some contact with a lady named Debbie. Overall, the service I received from ABC Legal has been good and the timescale was quicker than I expected it to be. I would rate ABC Legal 5 out of 5 and would recommend them to other people looking to exit their timeshare.
We initially received a call from ABC Legal and decided to proceed. The service provided was very straightforward and `painless` and the time it took to exit our timeshare was very quick. Our initial appointment was with Paul in Bournemouth who we found to be very knowledgeable and professional, he was able to answer all our questions. – 4* Rating. The only contact we have had with our LLO was via email of letter in the post but everything ran smoothly so this wasn’t an issue. – 4* Rating. We would recommend ABC Legal and give the company an overall score of 4* Rating.
Mr & Mrs Thompson
We found ABC Legal via a Facebook link and proceeded to go with the services provided. Our first meeting was with Phil, who was brilliant and had plenty to tell us about what would be involved during the exit process. 5* rating. We didn’t have much contact with our LLO Cheyne other than to let us know that we were near the end of the exit process. The timescale for the process was as expected and we are very happy with the outcome – 5* Rating, and we would recommend.
Mr & Mrs Smith
I received a phone call from ABC Legal and proceeded with the services offered.My first initial contact was with Natalie, who I found to be extremely pleasant and friendly, she was able to answer all questions with no problems at all. Louise, my LLO was again very pleasant and friendly and kept in regular contact with me throughout the process. Overall the service provided was excellent, the timescale of the exit was a lot quicker than I expected, I would most definitely recommend the services if I knew of anyone. I give ABC Legal a 5* rating.
Mr & Mrs Buchan
I saw an advert in a Newspaper and decided to proceed with the services offered. My initial appointment was with Karen and she was extremely polite and very professional. I would give Karen a 5* rating. My LLO Louise was also very good although she was a lot harder to get hold of if I needed to speak to her, but she did keep me updated via letter and phone calls as and when necessary, so I would give her a 4* rating. The process took a while to get going but it was done and over with in no time at all! Very pleased with the service provided and would highly recommend. Overall, I give ABC a 5* rating.
Mr & Mrs Coughlan
We were originally with a different legal service who we felt were not doing a very good job of our case, their correspondence was very junior, and we just weren’t impressed. We got in touch with another company who recommended ABC Legal. Since then I haven’t had to criticise a single letter from ABC Legal – well done! The service has been excellent all the way through, I didn’t have a bad word to say about you throughout the process. Timescale was as expected, and we were very happy with that. It was wonderful to receive our exit certificate and we would quite happily recommend ABC Legal to others who own timeshare.
I contacted ABC Legal after being referred to them by Monster Rewards. We had an appointment with Karen in Bournemouth, she was very good and answered all of my questions. Catherine, my Legal Liaison Officer, kept in regular contact with us throughout the exit process and provided updates. The service has been very good and the timescale was as expected. It was really good to get my exit certificate. I would rate Karen, Catherine and the overall service of ABC Legal as 5*. I would recommend ABC Legal to others looking to get out of their timeshare.
I had a meeting with you last Mon in Costa Adeje and I would like to thank you for giving me useful and valuable information I can use if the time comes for me to want to get out of my timeshare contract. But at the moment I am enjoying my timeshare and getting great use out of it. We had a great week at Hotel Isabel and the weather was good too.
Mr & Mrs Edgecombe
I came across ABC Legal after seeing a newspaper advert. From there, I went on to make an appointment where I spoke to a gentleman named Robert. He was professional, informative and very helpful. I would rate him 5 out of 5. My Legal Liaison Officer was Louise who was also very helpful and professional. I would rate her 4 out of 5. Overall, the service that I received from ABC Legal has been very good, I would rate them 4 out of 5 and I would recommend them to other people looking to exit their timeshare.
Mr & Mrs Pottinger
We found ABC Legal through a newspaper advert and got in touch. We had an initial appointment with Lisa who was very helpful and went over all of the documents with us. She didn’t leave us with any doubts and everything was top-notch, we were really pleased. After the meeting Cheyne took us through the rest of the process, she has been in regular contact and we really can’t fault her. The overall service of ABC Legal has been very good and I would rate Lisa, Cheyne, and the company 5*. It was a lovely surprise to receive our exit certificate as we thought it would be far longer! We would 100% recommend ABC Legal to others in our situation.
Mr & Mrs Reeves
Initially we got in contact with ABC Legal through a phone call. We had an appointment with Louise who knew quite a bit about how it all works. Our Legal Liaison Officer, who is another lady called Louise, was very good and kept us up to date. I’d rate both 5*. The service provided by ABC Legal has been very professional. The timescale of the exit was also fine, I didn’t really know what to expect, but it was quicker than my estimate. I’d rate the service overall 5*.
Mr & Mrs Austin
We purchased our timeshare in 1991 and for the usual reasons, failure to maintain the standard we bought into, steeply rising maintenance costs, an open ended contract and not wanting to pass on a milestone to our children we had been wanting to divest ourselves of this timeshare for sometime. Initially, we discussed this with the management company who put it on the market, but we heard nothing from them. Six months after having found ABC Lawyers, we agreed to meet Robert in their Stratford upon Avon office. He was very frank, seemed well informed and answered all our questions well and courteously. We have found everyone we have dealt with at ABC Lawyers very knowledgeable, professional. courteous and helpful and to date have mo reservations in recommending them and awarding 4.5 out of 5 stars. Reduced from 5 partly as we are from Yorkshire and partly because we can not believe we are out of it.
Mr & Mrs Hall
We got in touch with ABC Legal after seeing an advert in the newspaper. We made an appointment with Tom who was very nice. We would recommend Tom and ABC Legal as a whole 5*. The timescale took a bit longer than we thought it would, however we now have our exit certificate. We would recommend ABC Legal to other timeshare owners.
Mr & Mrs Sandhu
We received a call from ABC Legal and decided to make an appointment with Carl. He was courteous and helpful, he explained things and was never pushy. Our Legal Liaison Officer, Louise, has kept in touch with us throughout the process – we really can’t fault her. I would rate both Louise and Carl 4*. It was a relief to get our exit certificate and we’re looking forward to the next stage.
Mr & Mrs Tham
We discovered ABC Legal through a newspaper advert and got in touch. We made an appointment with Carl who was very knowledgeable. The service has been fantastic, I would rate Carl and ABC Legal 5*. I would definitely recommend their services to other timeshare owners and we even have someone in mind!
Mr & Mrs Oxelius
We had a phone consultation with Stuart who was very helpful and knowledgeable. Unfortunately, there wasn’t much communication from our LLO Cheyne despite us emailing but getting no response for much of them. Overall the service was good, and we are pleased we have now exited our timeshare.
Mr & Mrs Gunn
We discovered ABC Legal online and made an appointment with Phil. He was informative, very helpful and made sure all of our questions were answered. We are relieved to have got our exit certificate and feel as if a burden has been lifted off our necks. The timescale of the exit was good. Phil and ABC Legal have provided a 5* service and we would definitely recommend them to other people looking to exit.
Mr & Mrs Dark
We found ABC Legal in a newspaper and decided to get in touch. We made an appointment with Phil who was knowledgeable and friendly. We then spoke with Debbie who was also friendly! The timescale of the exit was much better than we expected. We would rate Phil, Debbie and ABC Legal as a whole 5* and would recommend to others in our situation.
Mr Clements & Ms Rattenbury
We really enjoyed a couple of holidays with our timeshare but decided now was the time to get out as we don’t want to be lumbered with it any more, especially as we get older. We saw an advert for ABC Legal in a newspaper and we decided to get in touch after reading some online reviews. We had an appointment with Paul, who was very good and very thorough – he really put us at ease and provided a 5* service. We were kept up to date all through the process and ABC Legal really kept to all their promises. The timescale was sooner than expected and it was a relief to get our exit certificate.
Ms Pryce & Ms Wilson
We received a call from Timeshare Council who put us in touch with ABC. We had our first appointment with Robert who was very pleasant and knowledgeable, in fact he was able to answer all our questions before we even asked them! The overall service was very good and therefore we give ABC a 4* rating.
I didn’t know what to expect before I came here today, and actually I was a little nervous to be honest. I needn’t have worried though, as the atmosphere here is very relaxed and Lisa has been really nice and friendly. Looking forward to being out of my timeshare.
Mr & Mrs Andrews
We’ve had the timeshare for 12 years or so, several times we’ve considered extricating ourselves from the timeshare. ABC Legal have an office in Tenerife, we come and go to Tenerife quite often, so we got in touch with them and had a meeting. The overall service that we have received so far is excellent really, I would rate it 5 out of 5. The timescale for the exit was what I expected. We met with Karen, she was first class, very, very bright. I would rate her 5. I have spoken to Cheyne twice and there were no issues there, so I would rate her 5. Cheyne has done the job that she said she would. I would refer ABC Legal to other people.
Mr & Mrs Dale
We have been trying to sell our weeks for quite some time without success. Although we like to stay at our resort in Tenerife we also would like to use our membership to exchange to other destinations within our Club. However, we never seem to get what we want. We have known Stuart for a number of years and came along to ABC Legal for some advice. We are very happy with the advice we have been given and the services that were offered to us, everything was explained very clearly.
Mr & Mrs Allen
I originally got in touch with ABC by email. The service I have received so far has been absolutely faultless and I would score it 5 out of 5. The timescale took a week or so longer than I was told it would be but that’s not important, I think it was the resorts fault. It has been a relief, without a doubt, to achieve the exit. I saw Ian in Tenerife who was professional and polite, I couldn’t find fault with any of it, it was all perfect. I would definitely score Ian a 5 star. I also dealt with Cheyne who has been in regular contact throughout and been very helpful, I would give her a 5 star as well. If I know anyone else that owned a timeshare I would definitely recommend your service.
Mr Parker & Mrs Smith
We initially saw an advert in the Newspaper for ABC Legal, following this, our accountant also mentioned ABC Legal and he recommended that we call to make an appointment as he had other clients that had dealt with them. We hadn’t used our timeshare for over 5 years and needed advice of our options. Having spoken with Jean Pierre, the process was made very clear and we are happy to use their services.
Mr & Mrs Blyth
We feel so foolish in being duped in to our timeshare purchase, we thought it was an investment. We have tried to sell it through the resort which has failed. We had seen several advertisements for ABC Legal, our meeting has been pleasant and fully informative. Like a lot of people, we were apprehensive but everything has been explained in detail without missing anything out contractually so we are confident.
Mr & Mrs Donohoe
My husband went onto the internet and he found the timeshare complaints website and saw an advert for ABC Legal there. The service we have received so far has been OK, I would rate it 4 out of 5. The time it took to exit the timeshare was satisfactory. We saw Jean Pierre in Tenerife, he’s extremely professional and quite knowledgeable. I would rate him 4 out of 5. We then dealt with Louise. I called in to speak to her and then she has been in regular contact, I would rate her 3. I would recommend ABC Legal to other timeshare owners looking to exit, I don’t know anyone off the top of my head. We are quite happy with things. Overall, I would rate the company 4 out of 5, nobody’s perfect.
Mr & Mrs Drinkwater
I was like a lot of people, very sceptical about companies that deal in anyway with timeshare, but after reading an advert in The Sun, I decided to give them a call. I telephoned ABC Legal with my problem and I have been pleasantly surprised. Not only was I given lots of information on how to move forward to get out of the timeshare that I really don’t want, I feel so relieved and confident and in addition to that, I found that one of my friends had already used their services.
Mr Parkes & Ms Rippon
We saw an advertisement in the paper and got in touch with you. The service we have received so far has been brilliant, I can’t believe how quick it’s all happening. I would give you a score of 5. The timescale of the Exit has been really quick, I can’t believe how quick it has been. We have been waiting for this for so long and we were starting to panic because we weren’t getting anywhere with anybody, then we found out about you and went to see someone, it’s just so quick. It was a relief to get our Exit Certificate. We went to York and met Phil, who was really helpful, a really nice fella who put us at ease, we could really talk to him, he was good. I would rate him a 5. Cheyne is brilliant and helpful when she is on the phone, a really nice friendly person, I would rate Cheyne 4 out of 5. I would recommend you to other timeshare owners that were looking to exit.
Mr Steedman & Mrs Sneddon
After seeing an advert in the newspaper, we contacted ABC Legal and booked an appointment in Tenerife. All of our travel arrangements were booked for us, we are really happy with this, the Hotel is lovely and well located. The appointment was with Jean Pierre, he was very professional and guided us through the process with ease, we left the office feeling so relieved and happy that ABC Legal can help us through the process of exiting our timeshare and all the burdens that go with it.
Mr & Mrs Paterson
My wife was really worried about leaving the timeshare to the children. We have even discussed this with them and they definitely are not interested in taking it over. We saw the advert for ABC Legal in the newspaper and contacted them. Jean Pierre has provided us with lots of useful information, and everything has been explained.
Mr Parkes & Mrs Rippon
Thank you very much for all your help.
Mr Fry & Mrs Wise
I initially had contact with ABC Legal after dealing with another company. The service so far has been great, I would rate the overall service a definite 5 out of 5. The exit was completed quicker than expected. It was a relief to have exited and I received the certificate. The problem with the timeshare was, our children didn’t want to take it on. I saw Karen, she was helpful, and I would rate her 5 out of 5. I then dealt with Louise, she was in contact when needed throughout. She was definitely thorough, I would rate her 5 out of 5. I would recommend ABC Legal to other timeshare owners if I knew anyone.
Mr & Mrs Connelly MBE
We wanted to come out of our timeshare and the resort put it up for sale for a fee. It didn’t sell and they advised us if we upgraded the unit it would have a better chance of selling. This we did much to a large expense and it still didn’t sell. We never got the type of rooms we were promised and overall really disappointed. During our meeting with ABC Legal we feel we have been fully informed and are glad we made the appointment.
Mr Wasley & Mrs Waite
After seeing an advert in the newspaper, we contacted ABC Legal and arranged an appointment. We had thought for a while of getting out of our timeshare as it never really worked for us and the maintenance costs were rising. There was no longer any exclusivity to owning timeshare as it seems anyone can book accommodation into our resorts.
Mr & Mrs Allen
I saw an advert in a Ladies Magazine for ABC Legal & contacted them to see if they could help us get out of our timeshare. We have never been able to book anything since purchasing it, we’ve tried different times of the year, different places but there is never availability. We were invited to an appointment in the Tenerife office, our Hotel and flights were booked on our behalf, everything was taken care of. Our Senior Claims Assessor Ian was very clear regarding the process with regards to the exit of our timeshare and claiming compensation.
We had tried to get out of our timeshare ourselves many of times without success. After our appointment with Jean Pierre at ABC Legal we are looking forward to finally achieving an exit and all being well getting something back through the compensation claim.
Mr & Mrs Binnie
We came down from Scotland and was apprehensive as you can imagine. Everybody has been fantastic though, so our fears were soon unfounded. Paul was very good and made us feel welcome with a cuppa. Diane and Debbie went thorough with the contract signing and know their stuff. All in all, we are happy we used ABC Legal.
Mr & Mrs Atkinson
We were contacted by Stuart, we had already managed to get out of our Paramount Ownerships and Silverpoint were going to sell our other 8 units but of course this hasn’t happened. We didn’t realise we could claim compensation, so we are really pleased that we have met for the appointment. It has been a lot to take in, but we would recommend ABC Legal to people in a similar situation to ourselves.
I have asked my resort to take back my timeshare on a few occasions and also tried to exit with another company but failed on both accounts. As I am unable to use my timeshare and haven’t for a long time, even though I am still expected to pay the maintenance fees, I saw ABC Legal whilst searching on the web and contacted them. During my appointment with Jean Pierre everything was made very clear regarding the process.